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Usage Troubleshooting

WiFi Connectivity Issues​

  • Keep Console and Scale at a distance to avoid interference, which may lead to:
    • Repeated disconnections of the Scale from the Console
    • Connectivity problems between the Console and the Printer, causing slow responses
    • Other related issues

Printer Connectivity Issues​

For P1/A1 printers, there is a limit to the number of simultaneous connections they support. If you have multiple integrations (e.g. HA, Panda, XTouch) running alongside several instances of Bambu Studio, SpoolEase may fail to connect.

  • Try shutting down other integrations and closing extra Bambu Studio instances to see if this resolves the issue. Then manage the number of active integrations accordingly.

Unreliable encoding​

  • Use a high-quality, stable and strong enough USB power adapter.
  • Try a different USB cable.
  • Don’t place the tag directly on the PN532 — keep it about 1 cm away for reliable encoding.
  • Ensure you’re using a compatible tag: NTAG215 only. While Mifare is supported for normal use, it's currently not supported for Encoding the virtual label. FeliCa tags are not supported at all.

Slow User Interface​

If find the user interface to be slow and respond slow, delayed response of SpoolEase to printer activity, check that you didn't activate extended printer logs in the SpoolEase Console Web Config.

Every few hours SpoolEase hangs/stop functioning​

Try a better power supply

SpoolEase doesn't track filament consumption​

  • SpoolEase must be running at the start of the print. If it launches afterward, filament consumption cannot be tracked.
  • SpoolEase cannot track filament consumption when the print file is loaded from the printer’s internal memory. This includes:
    1. Printing preloaded models that come with the printer
    2. Using the Print Again button on the printer display after a print completes
    3. Reprinting a previously printed model from the printer’s internal memory
  • First, to verify if consumption is tracked check the "Slot Information "Consumed Since Loaded" field. For filament consumption to be reflected in the Spool itself certain informaion needs to be filled in for the spool. See [Spool Weight Tracking](../full-guide/spool-weight-tracking for more information)
  • Verify your printer has SDCard/USB-Stick installed - this is required when printer is in Dev Mode or set to always fetch print files using ftp.
  • Verify the USB-Stick is functioning properly. The printer can function totally fine w/o a USB-Stick, and when it has certain failure the printer just work without it. Such failure, will prevent SpoolEase from tracking filament consumption.
  • Verify your printer is configured to "Store Sent Files on External Memory" (available in "Print Options" in the printer display).